Support Triage Graph (Agent Builder)

A multi-step workflow graph with typed node contracts: intake → classify → retrieve context → draft responder → policy guard → escalate-or-send.

Key Features

  • Typed inputs/outputs between nodes to keep chains sane
  • Preview runs + trace inspection for each step
  • Initial graders: hallucination risk + policy compliance
  • Deploy via ChatKit embed or export to Agents SDK

Results

  • Faster, more consistent first-pass triage
  • Clear escalation routing and less manual handoff
  • Improved repeatability through eval-driven iteration

Sales / RFP Composer (Agent Builder)

A graph workflow that gathers requirements, retrieves approved policy/product docs, composes answers, runs a compliance check, and assembles a final package.

Key Features

  • Grounded retrieval and evidence-first drafting
  • Compliance check node before outputs are finalized
  • Versioned publishing and pinning for production stability
  • Evals: helpfulness rubric + policy adherence

Results

  • Faster RFP and questionnaire turnaround
  • Reduced rework via trace review and graders
  • More consistent, policy-aligned responses

Incident Commander (Agent Builder + MCP)

A workflow graph that ingests signals, builds a timeline, iterates hypotheses with branching/retries, and drafts exec/customer updates with clear sourcing.

Key Features

  • MCP tools for logs, metrics, incidents, and repo context
  • Timeline node + change correlation
  • Hypothesis loop with structured outputs
  • Evals: factuality + actionability

Results

  • Faster shared understanding during incidents
  • More consistent external communication
  • Better post-incident documentation quality

Procurement / Vendor Review (Agent Builder)

A graph that extracts terms, scores risk against internal policy, suggests fallback language, and routes for approval with a clear audit trail.

Key Features

  • Structured extraction of key terms
  • Risk scoring tied to policy KB
  • Fallback clause suggestions and negotiation notes
  • Approval routing + trace review

Results

  • Faster first-pass reviews for high-volume agreements
  • More consistent policy adherence
  • Clearer handoffs via typed outputs and auditability

ChatGPT Apps (UI + MCP tools)

Chat-native mini-apps that connect data sources and take actions via a secure MCP tool layer—ideal when you want the experience to live inside ChatGPT.

Key Features

  • Internal apps (Enterprise-ready) or public directory-ready apps
  • Least-privilege tool design + explicit action permissions
  • Audit logging and environment separation
  • Optional approvals for sensitive actions

Results

  • Fewer context switches for teams
  • Higher adoption by meeting users where they work
  • Reusable tool foundation across multiple apps

Ready to Build an Agent Workflow?

Book a consult and we’ll map the workflow graph, tool permissions, eval plan, and deployment path.

Book a 30-min build consult